Effective Date: September 29, 2026
Last Updated: September 29, 2026
United eFile LLC (“United eFile,” “we,” “us,” or “our”) is committed to providing an accessible online experience for our customers, tax professionals, prospective customers, and other visitors.
Our Commitment
We strive to make the United eFile website and digital resources accessible and usable by people with disabilities.
As our website, software offerings, educational resources, and digital services evolve, we work to identify and address accessibility barriers and improve the usability of our digital content.
Accessibility Efforts
Our accessibility efforts may include:
Using clear headings and logical page structures;
Providing descriptive text for meaningful images where appropriate;
Maintaining sufficient text and interface contrast;
Supporting keyboard navigation where reasonably possible;
Using descriptive links and buttons;
Providing labels and instructions for forms;
Avoiding unnecessary barriers to accessing important information;
Considering accessibility when adding or updating website content; and
Reviewing accessibility issues reported by users.
Third-Party Content and Services
United eFile's website may incorporate or link to third-party software, payment systems, tax software, appointment systems, videos, forms, financial services, or other technologies that we do not fully control.
While we encourage accessible experiences throughout our service ecosystem, the accessibility of third-party platforms may be governed by the respective provider.
Need Assistance?
If you experience difficulty accessing information, completing a form, purchasing a service, scheduling an appointment, or using another portion of the United eFile website, please contact us.
We will make reasonable efforts to provide the information or service through an accessible alternative when appropriate.
When reporting an accessibility issue, please tell us:
The page or feature you were attempting to use;
The nature of the accessibility problem;
The device, browser, or assistive technology you were using, if relevant; and
The best way to contact you.
Contact United eFile
Accessibility questions or requests may be directed to:
United eFile LLC
PO Box 347
Reynoldsburg, Ohio 43068
Phone/Text: 888-293-3453
Email: info@unitedefile.com