Privacy Policy

Privacy Policy

At United Efile LLC, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information, including information related to SMS communications. By interacting with our services, including our SMS communications, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect personal information from you in a variety of ways, including when you:

• Register or create an account on our website.
• Sign up for our services, such as tax software, business mentorship programs, and SMS notifications.
• Opt-in to receive SMS communications.
• Interact with our social media platforms or other online services.

The personal information we collect includes, but is not limited to:

• Name
• Phone number
• Email address
• Mailing address
• Payment information
• Social Security Number (if required for tax services)
• Other data necessary to complete your business interactions with us.

2. Use of Information

We use the information we collect to:

• Provide and improve our services, including tax preparation software and business mentorship.
• Communicate with you about your account, services, or transactions.
• Send SMS notifications related to service updates, appointment reminders, or other important information.
• Customize your experience with our services.
• Comply with legal requirements.

3. SMS Communications

When you provide us with your phone number and opt-in to receive SMS communications, you consent to receive text messages from us regarding the services you have requested, including:

• Appointment reminders.
• Transactional messages.
• Service-related updates.

Opting In: By signing up for SMS notifications, you agree to receive messages related to your services or account. Message frequency will depend on your interactions with our services.

Opting Out: You can opt out of SMS communications at any time by replying “STOP” to any of our messages. You may also contact us directly to manage your preferences.

4. Sharing and Selling of Personal Information

We respect your privacy and are committed to safeguarding your information. We do not sell, share, or distribute your personal information, including phone numbers or SMS opt-ins, to third parties for marketing purposes. Any information shared with our service providers is strictly for the purpose of delivering our services and will not be used for any other purposes.

5. Third-Party Service Providers

We may use trusted third-party service providers to assist in delivering services to you, including payment processors, SMS communication platforms, and other necessary functions. These providers are contractually obligated to protect your information and use it only for the purpose of providing their services on our behalf.

6. Data Protection

We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. This includes encrypting sensitive data and maintaining secure networks.

While we strive to protect your information, no data transmission over the internet or mobile networks can be guaranteed 100% secure. You share your information at your own risk.

7. Your Rights

You have the right to access, update, or delete your personal information at any time by contacting us. You may also request to stop receiving communications or limit the use of your information.

8. Updates to Our Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our website with the date of the last revision. By continuing to use our services, you agree to the updated terms.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, including how we handle your SMS communications, please contact us at:

United Efile LLC

legal@unitedefile.com

1-888-26-EFILE

Effective Date: 9/6/2024